How would you describe your job?

I write user manuals for high-volume production printers. As technical writers, we talk a lot to the engineers who create the printers and software, and translate their information into clear, user-friendly instructions. I think I spend about 20% of my time writing. The rest is talking to people, asking questions, and coming up to the printer and trying things out myself. To explain how to do something, you need to be able to do it!

Tell us about your first project

I’m not a very technical person – I studied linguistics at university. My first project was a manual for customers who want to do their own maintenance. To me, it felt very technical! And it was on one of our biggest printers. I collaborated with product specialists who’ve been working on this platform since its introduction, and I’ve learned so much. The great thing about my job is that if you need information, everyone’s happy to help. I started during Covid so it was wonderful to be able to just work with people in person and do something hands-on – and I’m still proud of the results.

What does your career path look like at Canon Production Printing?

Something Canon Production Printing does really well is giving people the chance to develop themselves. That’s very important to keep people motivated. I was recommended to join a talent program that aims to develop future leaders of Canon. It’s wonderful, we get to go outside of our own department and see what else there is. The program started about a month ago, and I expect to know more about my future goals when I’m done.

What was your very best work day ever? Why that day?

I love the days when I get to go to Research & Development to work with the machines and talk to engineers. Fortunately, these days happen often!

What is your favorite topic to talk about with colleagues during breaks?

Walking and traveling. I have some work friends with the same interests, and we enjoy taking walks together at lunchtime.

What is the most valuable thing you learned at CPP?

That it’s normal and valuable to ask for help, and that you can get more done together. And, personally, that I can do things I never thought I could.